- How often should I have my commercial refrigeration units serviced?
Regular maintenance from our repair technicians is essential to keep your units running efficiently. Our repair and maintenance technicians recommend scheduling maintenance at least once a year, but high-traffic environments might need more frequent servicing.
- What are the signs that a commercial refrigeration unit needs repair?
Look out for issues like unusual noises, inadequate cooling, excessive frost buildup, leaking water, or unusual odours. If you notice any of these signs, it’s time to call us for a professional repair service.
- How can I improve the energy efficiency of my refrigeration system or cool room?
Other than regular maintenance, proper insulation, etc. Chat with us about Hydro Carbon conversions. This can significantly reduce your operating costs.
- What's the typical lifespan of a commercial refrigeration system?
The lifespan can vary depending on factors like brand, usage, and maintenance. On average, well-maintained units can last anywhere from 10 to 15 years.
- Can we perform repairs on our commercial refrigeration units ourselves?
Yes, simple maintenance tasks like cleaning coils and changing filters can be done by you, although it’s advisable to leave major repairs to our refrigeration mechanics. Incorrect repairs can lead to further damage and high running costs.
- How do I maintain commercial refrigeration equipment?
Regular maintenance is vital to ensure proper functioning and longevity. This includes cleaning condenser coils, checking seals for leaks, monitoring temperature settings, and scheduling professional servicing with BigBear if you’re located in Sydney.
- Does BigBear also provide air conditioning maintenance
Yes, we assist with commercial air conditioning and refrigeration systems because they’re often inter-linked. We are qualified HVAC+R technicians in Sydney.
- Do you service areas in NSW, other than Sydney?
Yes, our repair technicians can travel anywhere in New South Wales to assist, if it’s feasible financially and within an acceptable time-frame.
- What temperature should a commercial freezer be set to?
Typically, commercial freezers in Australia are set to maintain temperatures between -10°F to 0°F (-23°C to -18°C) to ensure food safety and preservation.
- Do you offer service agreements and monitoring for peace of mind that our stock is always protected?
Yes, we offer a remote monitoring as part of our repair and service agreements that will notify a refrigeration technician of any issues or temperature fluctuations prior to your freezer, cool room, refrigerator, or cold room stock being compromised.
Why Choose Big Bear Refrigeration Mechanics & HVAC Contractors?
What you can expect from our Refrigeration Mechanics
Excellence In Fridge Repairs
24/7 repair service support for demanding retail, industrial & commercial refrigeration & coolroom equipment.
Your Fridge Mechanics In Sydney
Big Bear is dedicated to providing the most reliable, straight-shooting and best refrigeration mechanic service in Sydney, including the use of quality products, safe and sustainable practices, senior-level advice that you can rely on, with ongoing innovation.
Our friendly Sydney team is available around the clock to assess, maintain, and repair the most complex systems. We also offer specialist advice on existing equipment, plans to upgrade or replace, and the best way to keep retail refrigeration, commercial refrigeration and industrial air conditioning working at peak capacity.
End-to-end Bitzer solutions
Select from Bitzer’s renowned range of cutting-edge refrigeration and air conditioning products. We will only source and use genuine Bitzer supplies to install and help you maintain your equipment. We understand the importance of setting you up for years of trouble-free use.
What our customers say about us
Save energy,
save the planet
At Big Bear, our refrigeration mechanics are specialists in saving energy. Our methods achieve this while also protecting the environment. By switching to natural refrigerants, like hydrocarbons, you can enjoy cost savings of up to 21% on refrigeration, and 34% on air conditioning. Use of these sustainable products can also extend the life of your equipment. And, of course, it significantly reduces your carbon footprint!
Refrigeration Case Studies


