Jason Tink
Managing Director
Big Bear Refrigeration and Air Conditioning (BBRAC)
Specialist in Industrial, Commercial, Supermarket Refrigeration & Air Conditioning.
“I just love what I do. I’m passionate about fixing things and making things work. I’ve always been like that. Our typical day is all about solving problems – you need to be a logical thinker and understand how things work.”


Jason Tink is a brilliant, natural-born problem solver. Intensely driven, he’d had four jobs before he’d even left school.
He’s also a perfectionist and is constantly looking for new challenges.
“I finish things. I do a job and I try and do it correctly to a high standard.”
Jason started Big Bear Refrigeration and Air Conditioning because he could see a massive gap in the industry for skilled technicians. He holds a dual qualification in mechanical fitting and refrigeration, and between himself and business partner Matt, they bring almost thirty years of experience to an industry that has a desperate shortage of skilled, qualified technicians.
It’s not something he takes lightly.
“For me, it’s about getting a good outcome for the client … and it’s also about the journey, not the destination. I like to set myself big challenges and meet them head on.”
Practical and purposeful, Jason relaxes by listening to music and enjoys going on holidays … not that he’s had much time off since starting Big Bear Refrigeration and Air conditioning with Matt Whiteland.
Jason met business partner Matt when they both worked with a big supermarket chain.
“I had to deal with him regularly. I didn’t like him at first – his job was to give me a hard time and question everything I was doing. But over time we became friends, and eventually decided to combine our talents, team up and see what we could achieve.”
At the core of the Big Bear business is customer service, customer focused solutions and the pursuit of service excellence.
“We treat employees and customers as family – and strive for continual growth and improvement.”
Jason enjoys watching documentaries, talking about politics and achieving what people say is impossible.
Highly skilled. Highly sought after.
It’s no secret that skilled, qualified refrigeration and A/C technicians are hard to come by… in fact, there’s a massive shortage.
Air temperature problems can be complex, and using under-qualified technicians to fix these issues can result in loss.
Loss of product. Loss of time. Loss of labour.
We are intensely proud of our passionate team of highly skilled, highly qualified technicians. We partner with customers ranging from large multinational supermarket chains to bespoke caterers and cafes … and everything in between to make sure your temperatures stay down and you keep your cool – preventing loss and downtime.
We’re fiercely proud of these key partnerships, and we strive to nurture and strengthen them every day.
Fixing the problem… first time, every time.
Big Bear saves our customers time and money. By utilising our almost 30 years of experience and expertise we can focus on finding and fixing the problem first time, every time and preventing problems from recurring.
We partner with business in all industries, including the following:
- Industrial and commercial refrigeration storage and processing facilities
- Industrial and commercial air conditioning
- Supermarket refrigeration and air conditioning
- Pubs and clubs
- Meat and poultry production and processing facilities
- Food manufacturing and process cooling facilities
- Pharmaceutical businesses
- Petrochemical businesses
- Cafes
- Bakeries

Industry best diagnostic equipment
At Big Bear, not only do we have the skills and knowledge to keep your commercial refrigeration and air conditioning equipment ice-cold… we also have state of the art, industry best diagnostic equipment so we can quickly and accurately diagnose and fix problems like gas leaks and equipment breakdowns.
And, as industry leaders, we’re constantly searching for advances in technology so we can keep your equipment running at the right temperature … and delivering on promise with our fair pricing policy.
Trusted Refrigeration and Air Conditioning Clients

























Why Choose Us
Our passion is to fix things first time, every time.
We partner with businesses ranging from large multinational supermarket chains to bespoke caterers and cafes to maintain systems and keep the temperature of your refrigeration and air conditioning systems ice-cold.


Years of Industry Experience

24/7 Rapid Response

Fully Stocked and Immediate Delivery

Diagnostic Expertise with Custom Built Programs

Environmentally Friendly

NSW Covered
Client Stories

Our commercial refrigeration has had it so we decided to purchase new commercial refrigeration. So glad we did as the communication and pricing from Big Bear Refrigeration was second to none. Compared to other quotes we received, these guys at Big Bear Refrigeration were outstanding!